Case Management

There are two major focuses of The Arc Social Services Department. The first is assisting individuals with developmental disabilities and their families in accessing the services they need. The second aspect is helping the human services system understand how it can be more responsive to these needs.

Matching the service to the need: The job of the case manager is often the art of helping people arrange important aspects of daily living. This includes making necessary appointments, finding appropriate transportation, securing needed equipment, coordinating educational resources, searching out recreational opportunities, scheduling respite for the family and advocating for the best medical care. Teaching families how to maneuver through these various systems is key to the success of this department and to the positive future of our consumers.

Helping the system be more responsive actually means interacting with many systems: education, health, social security, DDD, The Arc, community mental health, special services, and assistive technology, to name a few. People with developmental disabilities touch many of these organizations every day. The case manager works with people in offices from Washington to Trenton to our own in Atlantic County to help sculpt existing programs to meet their consumers' needs and advocate for new programs where none exist.